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01Overview 02Services 03Process 04About 05FAQ 06Start A Project
00 — FAQ
01 / 05
FAQ // Straight Answers

No Jargon. No Dodging.

The questions people actually ask before they hire us — answered plainly. If yours isn't here, just ask; we'd rather tell you straight than sell you around it.

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01 // The Work

What You're Actually Getting.

What does "AI automation" actually do?

Concretely, not vaguely: a smart assistant on your site answers common questions 24/7, qualifies and scores each lead before your team gets involved, books ready-to-buy visitors straight into your calendar, syncs every contact into your CRM, and sends automated email & SMS follow-ups if someone goes quiet — all on-brand and inside guard-rails you set.

In plain terms: it closes the gap between someone landing on your site and someone on your team getting back to them — from hours down to seconds.

Context: 64% of consumers say 24/7 service is a chatbot's top benefit (Drift, 2018), yet the average business takes 42 hours to answer a web lead (Harvard Business Review, 2011).
You're a new studio — why should I trust you?

Fair question, and we'd rather answer it head-on than pretend we have a decade of logos we don't. We earn trust the honest way: a transparent process with defined deliverables, a fixed quote before any work starts, you owning everything we build, and being plainly honest about our stage.

And the best proof is the product itself — the automation we sell is built into this very site, so you can watch it work before you ever pay us a cent.

When will I see results?

We won't quote you a percentage we haven't earned with your business — that would be dishonest. What we can tell you is the mechanics change immediately: leads get answered in seconds, appointments get booked around the clock, and follow-up stops falling through the cracks.

Revenue outcomes build from there, and we measure them honestly with you once you're live.

Why speed matters: teams that respond within 5 minutes are up to 21× more likely to qualify a lead than those who wait 30 (MIT / InsideSales, 2007).
Will it be fast and work properly on mobile?

Yes — every build is mobile-first, fast and accessible, because that's where the revenue is won or lost. Speed and design aren't polish; they're conversion.

Google found 53% of mobile visits are abandoned if a page takes over 3 seconds to load (Google/DoubleClick, 2016); a 0.1s speed improvement has been associated with an 8.4% lift in retail conversions (Google + Deloitte, 2020).
02 // Money & Time

Cost, Timeline, No Surprises.

How much does it cost?

It's scoped to what actually moves revenue for your business, so every project starts with a free scoping call and comes back as a fixed quote — no hourly surprises, no paying for pieces you don't need.

Most engagements are a one-time project fee, with an optional monthly retainer if you want us running and improving the automation and hosting over time. See the ways to work together.

How long does it take?

As a guide, a website is roughly 6–8 weeks, and a website with full AI automation and integrations is roughly 8–16 weeks — but we'll give you a real timeline for your scope before we start, not a hopeful one. The full step-by-step is on the process page.

How many rounds of revisions do I get?

Design includes two rounds of feedback built into the process, and we work collaboratively so there are no nasty surprises at sign-off. We're building this to be right, not to nickel-and-dime you on changes.

03 // Ownership & Support

It's Yours. Fully.

Do I own the website?

Yes — completely. On final payment, the site, its content and your domain are yours, registered in your name, not ours. No hostage hosting, no proprietary lock-in. If you ever want to move it, you can take everything with you.

Who hosts it, and what are the ongoing costs?

We'll set up fast, secure hosting in your name and walk you through it. Ongoing costs are simple and spelled out up front — hosting and SSL, plus an optional maintenance or optimization retainer if you'd like us to keep improving things. Nothing is hidden, and nothing recurring is a surprise.

What happens to my current website?

We plan the switch carefully — migrating what's worth keeping, setting up redirects so you don't lose your search rankings, and going live cleanly with no downtime. You keep your content and your domain throughout.

Where do my leads go? Do you keep them?

Your leads go to you — into your inbox and your CRM, systems you control. We never route your enquiries through a platform you don't own, and we never send test leads into a live CRM. Your customer data is yours.

What if I only want a website, not the AI automation?

That's completely fine — plenty of projects start with just the website and add the automation later as the business grows. We'll never push a system you don't need; we scope it to where you actually are.

What ongoing support do I get after launch?

You're never stranded. We hand over with training so your team can run the day-to-day, and you can add a support plan for updates, monitoring and ongoing optimization if you'd like us to keep the system sharp. Launch is the start of the relationship, not the end of it.

04 // Still Wondering?

Just Ask Us.

If your question isn't here, send it over. You'll get a straight answer from a real person within two business days — no sales runaround.

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Straight Answers Fixed Quotes You Own Everything No Lock-In Honest About Stage